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X-HALE HOOKAH
COMMONLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

Returns are accepted within 15 days of purchase. All returned items must be in its original package and unused, or in some cases unopened where the item was sealed closed at the time of purchase.

DO YOU OFFER GIFT CARDS?

Not at the moment. 

WHAT ARE THE PAYMENT OPTIONS?

We accept cash, visa, master card, discover, amex, debit, and apple pay contactless payment.

HOW OLD DO YOU HAVE TO BE?

Must be 21+ of age and over. A valid Identification must be present to verify age. The I.D. is required with no exceptions. 

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